Frequently asked questions
The questions homeowners ask most.
Consultations, permits, timelines, whole-home remodeling, and how the process works — the stuff you'd ask before calling. If we missed your question, call 1-888-484-3132.
Do you charge for the consultation?
No. All consultations are free and held on-site, with a written proposal at the end — line-item scope, materials direction, and timeline.
What's your service area?
We remodel homes across the Puget Sound — Auburn, Bellevue, Bremerton, Marysville, Renton, and Tacoma, plus the surrounding King, Kitsap, Snohomish, and Pierce county communities. We also serve San Diego County in California. The Service area page has the full picture.
How long does a typical whole-home remodel take?
It depends on scope, and every project gets a written timeline in the proposal. A multi-room refresh often runs 2–4 months; a full gut renovation with layout changes typically runs 4–8 months. We don't quote aspirational dates.
Are you licensed and insured?
Home Services Plus is licensed in Washington and California, bonded, and fully insured. License verification and certificate of insurance available on request.
Do you handle permits?
Yes — in-house. We pull the local city and county permits and manage plan review directly. No third-party expediters, no surprise delays.
Who manages my project?
A dedicated project manager, with direct involvement from the owner. You'll have a real person who is on-site, gives regular updates, and stays reachable through the build.
How do I schedule a consultation?
Easiest is to call 1-888-484-3132 during business hours. You can also book a slot directly on our online calendar — pick a time that works and we'll confirm by phone before the visit.
What forms of payment do you accept?
Check, credit card, ACH, and Zelle. Payment schedules are written into the proposal and tied to project milestones — not paid upfront.
Do you handle design, or just construction?
We handle design direction as part of the consultation — layout options, materials guidance, and what would work for your home. For structural changes we coordinate with an engineer, with the work integrated into one written proposal.
What happens if you find issues during demo?
We document the issue, price the fix as a written change order, and get your written approval before continuing. Nothing gets billed without your sign-off.
Can I live in my home during the remodel?
For cosmetic or room-by-room remodels, most homeowners stay home with manageable disruption. For full gut renovations, we'll advise honestly about whether temporary housing makes sense. We sequence the work to minimize impact on daily life.
Can you remove walls to open up the floor plan?
Yes. Wall removal — including load-bearing walls with proper engineering — is core to what we do. Any structural work is scoped, permitted, and inspected as part of the project.
What hours are you open?
Daily, 6:00 AM to 11:00 PM. For after-hours requests, send a message through the contact form — we'll get back to you the next business day.
Service-specific questions.
Each service page has its own FAQ tailored to that work. Pick the service that matches what's going on:
Didn't find your answer?
Call 1-888-484-3132 during business hours, or schedule a free consultation — we'll get back to you the same business day.